As one who has dedicated the better part of his life to finding the Holy Grail of Employee Engagement, I am consistently in the trenches trying to find what works and what needs to change. This requires 4 a.m. conference calls with other regions of the world, speaking at and attending conferences of various disciplines and driving technical deployments that are massively complex in scale. Every day presents new challenges, every organization wants something different and no concept seems impossible to bring to reality.

The studies that promote global employee...


Building a World-Class Workforce Skilled Up for Tomorrow


Today’s companies have a people shortage, exacerbated by a skills shortage. This is probably the most critical problem facing employers today, and we know it’s not going to get better.

The U.S workforce is shrinking due to decades of dropping birth rates and Baby Boomers entering retirement. To staff up, we can hire from untapped talent pools and poach talent from our competitors, but that will never be sufficient to fill the highly skilled jobs of today and tomorrow.



Driving Innovation While Focusing on Foundational Programs



To lead in an ever-changing world, today’s chief HR officers (CHRO) must act swiftly, pushing through unfamiliar boundaries to find innovative business solutions. At the same time, they must continue to ensure the excellence of transactional HR programs such as pay and benefits.

HR leaders’ response to this challenge will help determine how prepared they are to drive organizational capability and performance within an evolving ecosystem of work.

The New Table Stakes

The Fourth Industrial Revolution—with its attendant automation, robotics and artificial intelligence—is disrupting the world of work as well...


Suicide Awareness: 11 Suggestions for Employers



This week is suicide prevention week.  The problem is much more serious than many realize.

According to the Centers for Disease Control and Prevention (CDC) WISQARS Leading Causes of Death Reports, in 2017:

  • Suicide was the tenth leading cause of death overall in the United States, claiming the lives of over 47,000 people.
  • Suicide was the second leading cause of death among individuals between the ages of 10 and 34.
  • There were more than twice as many suicides (47,173) in the United States as there were homicides (19,510).

But not everyone...


We Need Civility, Now More Than Ever!



We are living in times of right and wrong, black and white, left and right. There are far too many absolutes to my liking and it leaves us all with huge chasms between us.  Social media like Facebook and Twitter have given folks the ability to easily not take the time to think about what they say. And, there is so much fear in our current world that every dissenting comment is seen as a confrontation. So, to be civil with one another, it is going to take some change in habits, but...


#Nextchat: What HR Students Need to Know




As the HR profession continues to grow in popularity and in mentions on “best careers” lists, more students are choosing to pursue studies in human resources management. A career in HR provides the flexibility to customize a career path while offering positive prospects for pay and growth.

Because HR is such a broad space with so many functions, specialties and “gray areas,” a first job in HR can be a daunting experience for any graduate. As with any profession, students often appreciate advice from industry...


Letting Go of Traditional Leadership Development



The market for leadership development solutions is enormous. More than $14 billion is spent by corporations on various aspects of leadership development, and there are more than 70,000 books and videos on the topic. 

Surveys of the top challenges business leaders face inevitably show improving leadership pipelines always comes out near the top. The Global Leadership Forecast of 2018 showed that only 14 percent of executive respondents had a strong bench of leaders, two-thirds believed a new leadership model is needed, and 64 percent said developing their next generation of...


#Nextchat RECAP: What Do HR Professionals Really Think About HR Tech?

On September 4, @shrmnextchat chatted with the HR Executive Technology Conference Co-Chair and Co-Host of the HR Happy Hour Show and Podcast, Steve Boese @SteveBoese about What Do HR Professionals Really Think About HR Tech?

If you missed this excellent chat, you can read all the tweets here or below:







SHRM Kicks Off New Commercial Series Featuring Conversations with Leading CEOs


SHRM is out front and leading the conversation on the most critical issues facing today’s workplaces— like healthcare, workforce development, inclusion and civility.

In SHRM’s new series of televised commercials, which began airing on major cable networks yesterday, we are partnering with CEOs of major brands and having conversations about these issues, which have a profound impact on workplace culture. We are starting with healthcare and my conversation with President and CEO Bruce D. Broussard of Humana. Bruce and I discuss the impact of healthcare benefits—one of...