SHRM Blog

I had the pleasure of connecting with Bethany Adams, MA, SHRM-SCP, an HR Educator at Villanova University, educating the next leaders of our profession.  Her upcoming SHRM ‘ 22 Session - Leading Teams with Emotional Intelligence will challenge your thinking.

I asked Bethany to frame the top three reasons Emotional Intelligence is even more important today as we lead teams and create new successes in the work place. 

Without any hesitation, Bethany commented that post the pandemic and the cloud of uncertainty, we are more accepting of bringing emotion to work....

Who remembers the public broadcasting commercial “The More You Know”?  The premise was to educate the audience on a topic with the intent of helping them make better decisions.

Could this same premise apply to pay transparency? Employee attraction, retention and engagement are critical factors in today’s labor market, and workers’ understanding of employers’ compensation programs may improve all three factors. The SHRM HR Knowledge Center often receives questions regarding employee compensation, such as whether employers can prohibit salary discussions among employees and what to do about employee complaints that...

As a SHRM HR Knowledge Advisor, I have recently been receiving more questions about what type of training managers should receive.

The short answer is anything and everything that benefits the work, workers, and workplace. Figuring out the “anything and everything” is the challenge. The initial thought is to look at training that may be required by law, industry, or position, such as safety training and harassment prevention training, but managers will need other training, as well.

Sometimes, managers don’t have the proper experience to manage effectively, or they don’t...

COVID-19 brought the world to a standstill in a flash, forcing people to stay and work from home. But the frontline workers were the lifeline of the economy and society. They kept risking their own lives and saving light on groceries, restaurants, hospitals, and other energy-saving essential services. According to Brookings, these unsung heroes are mostly “low-wage earners estimated at around 7 million people” according to Eonocofact, “ most of the workers are also minorities women, PoC, etc.,” as shown in the figure.1

Fig.1 Composition of Frontline Workers

The...