Harassment Prevention Training: The Hidden Costs of Inaction

Although companies have long used training to meet harassment prevention compliance requirements, now more than ever, it is critical for organizations to enact purposeful agendas around workplace harassment. When implemented thoughtfully and in a way that is nuanced and relatable, training can be a vital and cost-effective tool for improving workplace culture while mitigating significant risk.

Cost versus risk

That’s because there is more to the training cost story. The true cost of harassment prevention training can be deceptive: it’s easy to focus on the price, when in fact it is a...


Enough Is Enough! Dealing with Feuding Employees | SHRM Ask An Advisor

Many of the questions that come into SHRM’s HR Knowledge Center are about things like the Family and Medical Leave Act, the Americans with Disabilities Act, or compensation, but occasionally we’ll get questions about how to deal with employees who don’t get along. I personally don’t like these situations, but, as a former HR professional, I know practitioners are bound to encounter them from time to time.

I can remember two such situations in my career—one where I succeeded and one where I failed in my attempts to resolve conflict.

My successful...


Survivor: Come On in

Last week was the first episode of Survivor, Season 41. I have not missed an episode in 40 seasons, except one episode in Season 7 in the Pearl Islands. I suppose that makes me a fan. 

Of course, it’s “only” reality TV (or so I am told). But its reality sometimes mirrors workplace realities.

Last week was no exception. If you unfortunately missed last week, let me catch you up before you tune in tonight.

This season,  the rules of the game have changed in so many ways. But that’s not the focus of this blog.

Let’s talk about how the...


Q.U.I.T the Talent Exodus

This week I received a question about strategies to attract retail candidates and retain them due to the labor shortage. While retail turnover is a challenge, front-line employees dealing with the public have been dealt a difficult hand during COVID-19.   

Let’s face it, the retail industry has a history of high turnover. Add the complexities employees are facing with the continued COVID-19 pandemic and the recruiting and retention problems are expanded. Employees face a new environment with childcare issues, virtual schooling, family members, or an employee themselves at...


Does Your Candidate Experience Enhance or Hurt Your Employer Brand? | SHRM Ask an Advisor

This week I received an interesting question regarding how we can encourage more job candidates to apply with our company.

Competition for top talent is fierce. Forward-thinking companies are stepping up their game to create an excellent candidate experience.  Have you looked at your candidate experience from a job applicant’s perspective?  Do you make it easy to apply for a job with your company?  Do you follow up with everyone who applies? 

I had a not-so-great interview experience a few years ago. A company I interviewed at did not communicate with...


Pay Banding: Why it Needs to Focus on the Position and Not the Person


Pay banding drives pay equity, both are important for transparency, serving to keep employees feel valued and engaged without any untoward biases.

Erika Lance

Pay banding is a compensation management approach that provides a salary range based on a position and its requirements as well as considerations of market rates. It’s a way of ensuring that pay rates are equitable both within a given position and between positions based on the value assigned to each role.

How Pay Banding Works

Pay bands establish clearly defined upper and lower...


7 Burnout Busters

It’s been a wild and bumpy ride over the past eighteen months for everyone, everywhere! Burnout is rampant in many workplaces, and HR professionals are often the most underrecognized workplace heroes, just as vulnerable to burnout as everyone else. If you are feeling physically, mentally, emotionally, or spiritually drained, you need to pay attention to your own ‘burnout’ meter’ and take care of yourself, so you can better take care of others.

You know you are toast when you're always exhausted, not laughing, highly critical or cynical, disengaged, or feeling overwhelmed. We can...


Seventeen Best Ways To Retain Employees In Today's Workplaces

How can companies go about retaining the people they have in today's environment?

A variety of HR professionals and business leaders weigh in to answer that question. From sharing the job incentives that matters most today to highlighting employee wellness trends in hybrid workplaces, there are several ways to retain employees at your organization. ...


Part 4: Why Do we Have so Much Resistance to Change for the flexible Workplace? Some of Our Beliefs Could Slow Down the Future of Work

Experts vary on the number of cognitive biases we may hold. The scariest list comes from Wikipedia, with over one hundred - 188 to be exact. Less than 20 permeate the workplace. People's beliefs create a corporate culture. And I wonder to what extent they might be at the root of the resistance to change that is slowing down the Future of work set up - the flexible workspace - that a large majority of people want. Let’s dig in.

As for the brilliant categorization of Buster Benson, the author and creator...


Part 3: Why Do We Have so Much Resistance to Change for the Flexible Workspace? We're Doing it the Human Way

For the remote or hybrid market to be mainstream, some people/companies have to take risks for others, and this could give a long-term competitive advantage to them with better people retention rate. But why does it take so long to implement social innovations?

As humans, we need to “see” to decide

As humans - our perception is directed by our nervous system and our five senses. Among them, the most important one is the vision. Experts consider it to be the engine of half our brain resources consumption. No wonder we rely...