It's Good to Be the Boss



Why is becoming a manager so great? Because finally, after all those years of butt-kissing, pride swallowing, teeth clenching agony, it’s your turn on top. You’re the boss now. It’s time for people to kiss your butt and fear your wrath. What you say goes.

That’s how it works, right? It must be because that’s what you’ve witnessed over and over: new managers ascend to their roles and start flexing their new authority.

They manage their teams the way they themselves have always been managed.

From generations of managers, they’ve...


Upskilling and Reskilling for the Digital Workplace



Even before 2020 forced us all into working from our kitchens, home offices, or bedrooms, the world was very much on its way towards removing the necessity for conventional workspaces. Today, younger generations have grown up with lectures and lessons online, while YouTube has also risen to become a better teacher – and imparter of skills – than school ever could.

Readying Yourself For The Digital Workplace

For the digital generation, whose lives almost exclusively exist on the web, the thought of working from home is far less daunting than...


SHRM Connect: How to Handle a Situation I've Never Encountered in My Many Years of HR



When employees have questions, they go to HR.

When HR professionals have questions, they often turn to each other for guidance and advice.

SHRM Connect is an online forum where SHRM members can post questions and get answers from their peers within the SHRM community. It’s a great place to network with other HR professionals while sharing solutions and advice on a wide range of HR topics.

Jump into a discussion or watch from the sidelines. There's something for everyone.

Check out some of the latest conversations below:

New Chief Ransacked Controller's...


How to Deal with Conflict at Work as a Manager


Originally published on the PowerToFly blog.


When we talk about fostering a diverse workplace, that means recognizing and celebrating all kinds of diversity: of backgrounds, of experiences, of ideas. A diverse team should include racial and gender diversity, of course, but welcoming diversity means also creating a positive workplace for team members who come from different socioeconomic backgrounds, have different levels of education, have lived in different countries, speak different languages, and have different political views.

All of...


Measuring the ROI of Soft Skills



In today’s pandemic, HR faces both an opportunity and a challenge when it comes to investing in workers’ soft skills. The way to capitalize on the former and overcome the latter lies in accurately measuring their benefits for a company.

COVID-19’s fallout has made soft skills an even more valuable commodity. Vast layoffs, personal suffering, severe downsizings and continued economic uncertainty have reinforced the need for leaders who possess top-notch soft skills such as resilience, compassion and agility. Leaders with such traits stand a much better chance of navigating their...


9 Interesting Interview Questions That Actually Reveal A Lot About Candidates


Resumes and cover letters only give you a taste of whether a candidate is the right choice for your open position. The real insight truly comes from a great interview! With that said, if you aren’t asking the right questions, you may not get a true sense of the candidate’s technical skills and whether they are a good cultural fit for your company.

That is why I asked nine business leaders to share an interesting interview question that actually reveals more about a candidate. If you want your interview...


Important Skills for Your First Job in HR



Occasionally I get a question from a reader, such as below.  

Today’s question is about software, tools, and technology that HR pros should know about.

As I continue to try to attain entry-level human resources employment I find it difficult to overcome the issue I keep running into being ‘overqualification’. To overcome this I decided in May to expand my current skillset and work towards software certifications that might increase the chances of getting a role as a Human Resource Analyst. My questions are:

What are some software certifications I...


SHRM Foundation Develops HR Apprenticeship Program - Delivering a Talent Development Solution for HR


As employers rebuild, retool, redesign and reimagine their operations for the COVID-19-impacted world, the challenge of finding talent with the right skills to meet the ever-changing demands in the workplace has taken on even more urgency. Now more than ever, HR professionals have a significant role to play in leading their organizations through some of the toughest workplace challenges they’ve ever faced. HR needs to build organizational capacity to take on the new normal and deliver their organization’s goods or services, while also rethinking the systems and...


Hire Right. Fire Right -- 5 Reasons to Fire and the 5 “BE” Principles for Involuntary Terminations


When you are a human resource professional or hiring leader, firing right is just as important a part of your job as is hiring right. No one wakes up in the morning looking forward to terminating a staff member’s employment. In fact, people hate it so much they often wait far too long. While firing the right way won’t eliminate all the pain for either party, it will make the conversation much more palatable.

In any employment separation, voluntary or involuntary, most of us want to have clean and graceful closures....