SHRM Blog

Q.U.I.T the Talent Exodus

This week I received a question about strategies to attract retail candidates and retain them due to the labor shortage. While retail turnover is a challenge, front-line employees dealing with the public have been dealt a difficult hand during COVID-19.   

Let’s face it, the retail industry has a history of high turnover. Add the complexities employees are facing with the continued COVID-19 pandemic and the recruiting and retention problems are expanded. Employees face a new environment with childcare issues, virtual schooling, family members, or an employee themselves at high risk for COVID-19. 

Years ago, I worked at a big...

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Does Your Candidate Experience Enhance or Hurt Your Employer Brand? | SHRM Ask an Advisor

This week I received an interesting question regarding how we can encourage more job candidates to apply with our company.

Competition for top talent is fierce. Forward-thinking companies are stepping up their game to create an excellent candidate experience.   Have you looked at your candidate experience from a job applicant’s perspective?  Do you make it easy to apply for a job with your company?  Do you follow up with everyone who applies? 

I had a not-so-great interview experience a few years ago. A company I interviewed at did not communicate with me for an entire month after my interview....

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Pay Banding: Why it Needs to Focus on the Position and Not the Person

 

Pay banding drives pay equity, both are important for transparency, serving to keep employees feel valued and engaged without any untoward biases.

Erika Lance

Pay banding is a compensation management approach that provides a salary range based on a position and its requirements as well as considerations of market rates. It’s a way of ensuring that pay rates are equitable both within a given position and between positions based on the value assigned to each role.

How Pay Banding Works

Pay bands establish clearly defined upper and lower...

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7 Burnout Busters

It’s been a wild and bumpy ride over the past eighteen months for everyone, everywhere! Burnout is rampant in many workplaces, and HR professionals are often the most underrecognized workplace heroes, just as vulnerable to burnout as everyone else. If you are feeling physically, mentally, emotionally, or spiritually drained, you need to pay attention to your own ‘burnout’ meter’ and take care of yourself, so you can better take care of others.

You know you are toast when you're always exhausted, not laughing, highly critical or cynical, disengaged, or feeling overwhelmed. We can...

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Seventeen Best Ways To Retain Employees In Today's Workplaces

How can companies go about retaining the people they have in today's environment?

A variety of HR professionals and business leaders weigh in to answer that question. From sharing the job incentives that matters most today to highlighting employee wellness trends in hybrid workplaces, there are several ways to retain employees at your organization. ...

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Part 4: Why Do we Have so Much Resistance to Change for the flexible Workplace? Some of Our Beliefs Could Slow Down the Future of Work

Experts vary on the number of cognitive biases we may hold. The scariest list comes from Wikipedia, with over one hundred - 188 to be exact. Less than 20 permeate the workplace. People's beliefs create a corporate culture. And I wonder to what extent they might be at the root of the resistance to change that is slowing down the Future of work set up - the flexible workspace - that a large majority of people want. Let’s dig in.

As for the brilliant categorization of Buster Benson, the author and creator...

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Part 3: Why Do We Have so Much Resistance to Change for the Flexible Workspace? We're Doing it the Human Way

For the remote or hybrid market to be mainstream, some people/companies have to take risks for others, and this could give a long-term competitive advantage to them with better people retention rate. But why does it take so long to implement social innovations?

As humans, we need to “see” to decide

As humans - our perception is directed by our nervous system and our five senses. Among them, the most important one is the vision. Experts consider it to be the engine of half our brain resources consumption. No wonder we rely...

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Ask a SHRM Knowledge Advisor | Mental Health in a Pandemic

Over the past year, I have received calls from many HR professionals who have experienced an increase in managers seeking assistance with mental health challenges among their staff. Employees are sometimes disconnected and disengaged, having unexpected verbal outbursts and being aggressive. 

The impact of the pandemic on mental health has been tremendous to include an increase in depression, bipolar disorder episodes, anxiety behaviors and other mental health issues. According to a recent survey from SHRM, “Nearly half (48 percent) of employed Americans report feeling mentally and physically exhausted at the end of...

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Interns Are Employees, Too ... Sometimes

As a SHRM HR Knowledge Advisor, I receive many questions concerning internships. SHRM members often wonder whether they are required to pay interns (and, if so, how much) or whether interns must complete new-hire paperwork. Members have also asked whether interns can be classified as independent contractors and receive a Form 1099 rather than a W-2 and whether interns are entitled to employee benefits. Hiring interns can seem complex, but it doesn’t have to be.

There are two types of internships—paid and unpaid. For an internship to be unpaid, the individual circumstances must meet criteria established by the...

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Part 2: The Future of Hybrid Work Will Be About Talent Retention and Knowledge Management

The employee attrition phenomenon and its new fear of the “great resignation” might soothe the change resistance at some point. And the trigger could come from our ability to expand the talent pool geographically to new states nationwide or new countries. For most companies, there’s no turning back after this, do it for one new hire, and you have to change your policies and culture forever. But new talents will make the difference and nurture a competitive advantage in the long run.

On the other hand, if you favor local recruiting or...

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