SHRM Blog

From the industrial to the digital revolution, the introduction of new technology has always changed the way we work and the products and services we need. Artificial intelligence, especially generative AI such as ChatGPT, is the next wave of radical transformation. While AI is certainly a buzzword, we understand that it will have a deep impact on how companies do business. PwC reported that 54 percent of CEOs are already feeling the impact of AI within their organizations, and the White House held a summit in early May to discuss these and other growing concerns about AI with leaders from...

May is Mental Health Awareness Month and the research is clear: workers across generations and all walks of life need (and increasingly expect) supportive mental health resources in their workplaces to thrive. Unfortunately, many workers—particularly younger workers belonging to the generations entering and growing within our workforce right now--report that they aren’t getting the support they need, and that it’s negatively impacting both their work and home lives.

A third of all workers say their job has negatively impacted their mental health in the last six...

Today, organizations are experiencing a hiring and retention problem. Over 11 million positions in the U.S. need to be filled, according to the U.S. Bureau of Labor Statistics. Though many statistics point to issues like The Great Resignation and a low supply of skilled workers causing massive job vacancies, those factors are only part of the challenge. Organizations need a sustainable and effective hiring process, and the first step to achieving it is understanding what caused the hiring problem we are experiencing today.

The Old Way: Hiring Based on Skills and Experience
Organizational hiring strategies have become time-consuming guesswork that...

The relationship between HR and administrative staff is vital to the success of an organization. While HR is responsible for managing and developing a company's workforce, administrative staff members play a critical role in supporting HR processes and functions. They are the backbone of the organization - for example, handling day-to-day tasks such as managing employee records, scheduling interviews, and maintaining compliance with labor laws and regulations.

The best HR leaders are focused on leveraging the skills and expertise of administrative staff members to improve people processes and HR functions. Why? Because by working closely with admin staff, HR leaders...