Ben Eubanks is the Principal Analyst at Lighthouse Research, a firm dedicated to uncovering the trends and technologies that drive HR, learning, and talent. His research focuses on human capital innovation, strategy, and technology. In addition, Ben writes a blog for in-the-trenches HR leaders at upstartHR.com, a resource that has touched more than 650,000 lives since 2009. You can connect with him on Twitter or LinkedIn.
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Articles by Ben Eubanks
One of the challenges with HR strategy and strategic HR is that it’s often talked about in vague terms, which means it isn’t always easy to understand for some individuals. There’s a great metaphor for this concept in the world of entrepreneurship put forth decades ago in The E-Myth by Michael Gerber. Here’s the core of it:
Okay, you’ve selected your HR tech solution. You’ve signed the paperwork. Now it’s time for implementation–are you ready?
Technology implementations, regardless of whether you’re using Oracle, SAP, Workday, or someone else, are challenging. That’s because the average HR leader only gets a chance to do this maybe once or twice in their career. It’s easy to miss the mark, and a bad experience can have career-impacting consequences. That said, a great implementation can make you look like a star to your team and your leaders.
Hackathons are often seen as a tool for creating new software products, but did you realize that they could be used to create a more engaged workforce as well?
In today’s show, Ben interviews Toni Eberhart, Executive Director for Urban Engine. In the show, they talk about how things like coworking nights, hackathons, and other social activities can help to crosspollinate ideas and create more satisfaction for technical talent.
AI is penetrating into every aspect of HCM, including learning and development. In many briefings with technology providers I’m hearing the same thing over and over again: we designed this experience to be like the Netflix of learning content.
Reader Question: Can an employee be docked on a yearly/scored performance evaluation for using their paid sick leave benefit for legitimate medical appointments?
The Purpose of Employer Paid Leave
Today, everyone is fascinated with talking about the “future of work.” But who is the future of work? That’s right–students. The kids (we’re old enough to call them kids, right?) that are coming up behind us are going to truly BE the future of the workplace.
In today’s episode of We’re Only Human, Ben takes the opportunity to sit down with a long-time friend, Matt Stollak, to talk about these ideas. Matt teaches HR courses at St. Norbert College, and he takes a very different approach to the classroom than most professors.
To prevent biased algorithms you need to make sure you have unbiased training data on hand. You also need algorithms to be developed by a diverse set of people.
–Lisa Seacat DeLuca, Director of Offering Management and Distinguished Engineer for IBM Watson Internet of Things
In many states, it’s still legal to ask about candidate pay history. While some states have outlawed this practice, I still get questions like the one below fairly regularly:
This week I am in Atlanta for the SHRM Diversity Conference. I had the opportunity to speak on bias, HR technology, and how AI might be able to help us avoid some of our biased tendencies (if we can keep the bias out of the systems themselves).
An interesting piece of research on publicly available WiFi access in England led to a question that made me pause. Should employees be paid for commuting time?
This year’s SHRM Annual Conference is a milestone. The team is estimating about 20,000 HR professionals, vendors, and miscellaneous other attendees have converged on Chicago for this year’s event. Attendees are here from around the world–I’ve already met delightful individuals from both Italy and India.
Ask any business leader and they’ll tell you that a reduction in force, or a RIF, is one of the hardest activities to carry out. Often times good employees are hit by these decisions through no fault of their own, and the resulting morale issues can doubly affect the workplace in a negative way. That said, there are times when a RIF is an essential part of business continuity and operations. Today we’re going to explore some of the key things to know about RIFs.
What is a RIF?
Language is the fundamental currency for how people express themselves.
What’s the ROI of video?
While it seems like a challenging question to answer, I’ll start you off with two scenarios:
If you know me, you know I’m not a sports person. I don’t watch. I don’t follow.
It’s not that I have some strong dislike for sports. It’s just that when I stopped doing them in high school, I lost all interest. I can watch them, if I am at a live event or if I don’t have an alternative. But when I’m listing things I look forward to each week, that isn’t at the top of my list. If you’re like me, then this post is still going to be valuable for you!
I recently learned a great strategy that I can’t wait to share with you.
Employee: Hey Bob. I know you are busy. I just have a few quick questions. A few of us came up with this really great idea for the party.
Employee: Um, well, okay. So, Jim needs me to help him with this thing…
Employee: All right, then, just one more question…