In a few weeks, I will be heading to Orlando, Florida for the SHRM Annual Conference. To say that I’m Geeked would be an undersatement !! It’s a chance to break away from the daily norms and be with 14,000+ of my HR peers. Some may find that overwhelming while I see it as welcoming.
Steve Browne, SHRM-SCP is the Chief People Officer for LaRosa's, Inc. - a regional Pizzeria restaurant chain in Southwest Ohio and Southwest Indiana with 12 locations and over 1,100 Team Members. Steve has been an HR professional for 30+ years and has worked in the Manufacturing, Consumer Products, and Professional Services industries in various Human Resources roles. He is on the SHRM Board of Directors and a former MAC member. Steve facilitates a monthly HR Roundtable in Cincinnati and runs an internet message board for HR professionals that reaches 12,000+ people globally on a weekly basis.
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Articles by Steve Browne
The conversation usually starts out like this . . .
“You’ll never believe what just happened!! I have an employee who . . .”
My post title is missing its normal, and grammatically incorrect, double exclamation points ( !! ) for a reason this week. I had the most amazing experience and just had to share it with you !! (oops, there they are)
This week is truly a week I eagerly anticipate every year! That is because I know when September rolls around, so does the annual Ohio State HR Conference ! I get excited because it’s a chance to break away from the day-to-day and be with my peers. I know this sounds HR Nerdish but I’m unapologetic about it.
Recently, LaRosa's, opened a new location called Eastgate. I’m fortunate to be the Executive Director of HR for this iconic Cincinnati company, and we had a pivotal role in this store opening. HR interviewed every new potential Team Member because we were looking to add 70+ folks to this much larger pizzeria!
When I look out today across the HR landscape, I see something that is a great opportunity! Those in the HR social media community have the chance to truly bridge the gap with the profession as a whole.
When someone wrongs you, how do you react? Are you angry, vindictive, ready to pounce? For most of us, the answer is “it depends.” We’ll take a breath and then decide the best course of action.
However, when it comes to employees, we often forget to breathe first. We jump to the nearest set of policies and then comb through them to see what level of discipline needs to be metered out. It amazes me as an HR person that when employees slip up, the reaction is usually swift, harsh and doesn’t take anything into consideration – really.
One summer while I was in high school, I worked as a counselor at an Easter Seals camp for disabled adults. Going to this camp genuinely changed my perspective on life! I entered the camp a bit freaked out honestly. Everyone around me was vastly different that me, and what I was “used to.” People in wheelchairs. People who couldn’t speak clearly. People who couldn’t feed themselves, or pretty much care for themselves on their own.
Hey HR folks! Is the first word that comes out of your mouth when you head into work – “Ugh!” Seriously, does the dawning of a new day in your corner of the HR universe generate excitement and anticipation, or drudgery and a loathsome feeling?
The answer most people reading this would say – “It depends on the day!”
You know, that’s fair. The question you have to ask youself is: What mood or tone do you regularly set as an HR pro? As a department? Do people like interacting with you, or do they do the classic, “Shhhh, it’s HR!”
I love puzzles! I mean it. I love the challenge of opening a box and seeing thousands of tiny, misshapen pieces that only show a portion of a bigger picture. To be honest, I like puzzles that are also a little unique. I’m not a big fan of the large, scenic panoramas. If it’s something that challenges you and comes out with a very cool end product – then I’m in.
At Christmas, the kids and I all got puzzles. Here’s a look at them . . .
Cool puzzle of the US made up of license plates!
“People. They’re all around us every day. It’s as if we HAVE to deal with them!”
Sound familiar? Sound like you? Sound like most people in the workplace . . . and HR? It’s not surprising. The workplace is filled with people. It’s an amazing fact. They desperately want to interact, communicate, perform and excel. But, most of our efforts each day are to limit, thwart, conceal and conform. Why is that?
Have you ever made a comment thinking it was innocuous, but it really had damaging effects?
Let me help you out with this. Your comment usually starts with: “It’s just....” You don’t mean this to be harmful, but you don’t see how your position is calling the situation simple or “below you.”