Managers should take the time to recognize all employees on a regular basis, experts say—focusing on behaviors they want to reinforce—rather than singling out certain individuals or groups at scheduled times.
rebecca.hastings
History
- Member for
- 11 years 9 months
Articles by Rebecca Hastings
Managers should take the time to recognize all employees on a regular basis, experts say—focusing on behaviors they want to reinforce—rather than singling out certain individuals or groups at scheduled times.
Hiring a consulting firm to develop or support a diversity and inclusion (D&I) function is fine, experts say, as long as senior leaders drive the organization’s diversity strategy. Before seeking outside help, therefore, it’s important to ensure executive buy-in and support, experts say.
Men value—and benefit from—workplace flexibility, research and experts say, regardless of their personal circumstances. Yet men can be more reluctant than women to use such options, even when available, unless a flexible culture exists.
High morale may not correlate with retention, recent studies suggest.
Consider these seemingly contradictory results: Eighty-one percent of 443 U.S. based employees described morale at their organization as “very good” or “good” in a November 2012 Accountemps survey. In a Right Management survey of 760 employees in the U.S. and Canada, however, 86 percent of respondents said they “intend to actively seek a new position.”
For employees at companies that use weighted performance appraisals, some yearly goals or other job expectations count more than others. However, some HR professionals say it’s time for organizations to scrap performance appraisal systems like this and try something new.
Organizations with established employee recognition programs seek to improve employee engagement and morale, a new Society for Human Resource Management (SHRM) survey finds. The majority of employers contended that they are achieving that goal.
More than two-thirds of leaders (72 percent) said that an understanding of their own biases is helpful when working in a diverse environment, according to a survey released Oct. 24, 2012. Just 18 percent said training is helpful.
When Tammy Erickson, author of What’s Next, Gen X? (Harvard Business School Press, 2010) and a self-described Baby Boomer, began interviewing members of Generation X for her book, she was “stunned” by how different their perspectives were from her own.
Researchers and experts often examine different generations in the workplace, looking for clues to improve management effectiveness. Recent studies suggest that employers should think twice before making stereotypical assumptions about individual employees based on age.
I was born in July 1963, several months before a defining moment for the Baby Boomer generation occurred—the assassination of President John F. Kennedy. I was a “latch key kid” – I walked home from elementary school to an empty house because both of my parents worked. In fact, I started walking to school by myself in first grade after everyone else had left the house. I wasn’t supposed to use the record player but nearly every morning I used those few minutes before school to play a 45 of Tommy Roe’s hit song “Dizzy” over and over again.
A number of reports released in 2012 that examine the link between engaged employees and customer satisfaction suggest that human resource professionals could hold the key to improving the customer experience and generating better business results.
“Companies that want to improve customer experience (CX) will need their HR professionals to become more involved in building employee engagement,” according to the report CX Needs More HR Focus on Employee Engagement, released Sept. 26, 2012, by Temkin Group, a market research and consulting firm.
To advance women around the world into leadership roles, business leaders should identify—and develop strategies to counteract—specific barriers inhibiting the recruitment, promotion and retention of women at their organization, new research suggests.
The report by Boston Consulting Group (BCG), a global management consulting firm, finds that gender diversity continues to be emphasized worldwide. Eighty-five percent of business leaders interviewed in 2012 see gender diversity as a top priority, and 90 percent see a connection between diversity and their companies’ success.
U.S. employers often treat “the holiday season” as the period from November to January each year, says Mark Fowler of the Tanenbaum Center for Interreligious Understanding, and design policies to fit U.S. norms. But these practices can exclude those with other religious beliefs.
Experts say leaders need to step up their communication efforts to fill information gaps that exist in some workplaces. Reframing the importance of communication can help.
When asked to rate their manager on a list of specific behaviors, most employees agreed their boss is open to suggestions, acts in an ethical manner and listens to employees’ concerns. However, 41 percent disagreed when asked if their boss handles workplace conflict effectively.
In June 2012, Healthy Companies International, a management consulting firm, surveyed 2,700 employees from its in-house database of senior managers, HR executives and C-suite leaders to examine employee perceptions of 20 specific manager behaviors.
A recent study finds a slight increase in the demand for leaders with skills in multiple languages, combined with a spike in employers providing language training. Yet experts say that language skills alone are not enough to ensure global business success.
When employees observe workplace misconduct such as stealing, safety violations or substance abuse—and decide to report it—most will go to their supervisors to do so, an ethics survey finds.
Sixty percent of the 2,172 workers surveyed in June 2012 by the Ethics Resource Center (ERC), a nonpartisan nonprofit organization, said they will report misconduct they observe to their supervisor first. About one in five (21 percent) will report to higher management and about one in 10 (11 percent) will call a hotline. Just 1 percent will go first to an outside agency.
When employees observe workplace misconduct such as stealing, safety violations or substance abuse—and decide to report it—most will go to their supervisors to do so, an ethics survey finds.
Sixty percent of the 2,172 workers surveyed in June 2012 by the Ethics Resource Center (ERC), a nonpartisan nonprofit organization, said they will report misconduct they observe to their supervisor first. About one in five (21 percent) will report to higher management and about one in 10 (11 percent) will call a hotline. Just 1 percent will go first to an outside agency.
When employers act as though the 1959 song “Money (That’s What I Want)” represents employees’ top priorities in the workplace, they miss some of the most important drivers of satisfaction and engagement.
“It is well known that money is a short-term motivator,” Jayne Mattson, senior vice president, Keystone Associates, told SHRM Online. Ultimately, employees look for an organization and position where their values are met, core skills are utilized and work tasks align with interests, she said.