Amber Clayton oversees the Society for Human Resource Management’s Knowledge Center, which fields over 60,000 HR questions from members a year. She has participated in over 100 media interviews in the past year related to COVID and other trending topics, including interviews with CNBC, FOX, CNN, Bloomberg and the Wall Street Journal. Amber co-hosts a podcast called Honest HR. She is SHRM-certified with a Bachelor’s in Business Administration from the University of Baltimore. She has been in various HR roles for over 20 years, in the retail and healthcare industry, before joining SHRM in 2011.
Many of the questions that come into SHRM’s HR Knowledge Center are about things like the Family and Medical Leave Act, the Americans with Disabilities Act, or compensation, but occasionally we’ll get questions about how to deal with employees who don’t get along. I personally don’t like these situations, but, as a former HR professional, I know practitioners are bound to encounter them from time to time.
