We would imagine most modern businesses are familiar with the concept of customer experience and customer journey mapping. Whether you’ve actually found the time, headspace and inclination to get your flow-chart on is another story!
Kateena is the Founder and Head Consultant at Club Sandwich Co a not-so-traditional HR consultancy specializing in supporting and side-kicking it with business owners and people managers for all things related to their brand’s biggest asset: their team. By adopting an approach where we blend the science of psychology, our experience, and a little sprinkling of fun we ensure our clients' are compliance covered, supported in processes, systems and projects, and working within a team culture they love.
Kateena brings a toolkit full of experiences in HR teams and consulting roles in Brisbane and the UK, and a sneaky psychology degree! Her passion is partnering with business owners and managers to find lasting solutions to their people needs with an emphasis on commerciality, empathy, purpose, and performance.