Mary Williams

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SHRM Blogger Mary Williams is Regional Manager Business Operations and HR for Harbor Light Hospice. Harbor Light Hospice operates in 9 states under a philosophy of care that provides support and dignity to patients with life-limiting illness and their loved ones during end-of-life. Mary is responsible for HR functions for 4 locations in the state of Illinois and nearly 200 employees statewide. Mary is dedicated to developing and implementing well-organized processes and has extensive experience as and HR Department of One creating structure within an organization. She has a BA in Political Science and French with a minor in Philosophy from Eastern Illinois University. She holds her Senior Professional Human Resources certification from HRCI. Mary enjoys giving back to the HR community by serving on the board of her local SHRM chapter, DuPage SHRM, as Registration Director. This is Mary’s 2nd year as a member of the SHRM Blogger team. Connect with Mary on Linked In or on Twitter @conmkw.


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Mary Williams


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2 years 4 months

Articles by Mary Williams

Are you struggling with new hire turnover in your organization? Recent studies have revealed that turnover costs the U.S. economy 536 billion dollars per year: that’s 15,000 dollars per employee on average.

June 3, 2019

Candid conversations are part of the territory for HR professionals and managers. Stepping up and having a difficult conversation is no fun, easy task: it can be uncomfortable and stressful. But if we choose to not say anything, the issue is unlikely to get better and potentially can get even worse.

May 31, 2019


The solo HR practitioner, aka, HR Department of One or "HRDOO", is often pulled in so many different directions and sometimes all at the same time and sometimes with shifting priorities. Compliance is a critical priority which must be addressed.

Lori Kleiman is a recognized expert in HR Departments of One and has several sessions planned at this year's 2019 SHRM Annual Conference and Exposition:

May 24, 2019


I need to extend my sincere appreciation to Mary Kaylor & Andrew Morton from SHRM for the invitation to be part of the Blogger team and the opportunity to attend SHRM 18 National Conference & Expo. Their passion and dedication to the profession is evident in all they do to support and strengthen the HR community.

July 10, 2018

#SHRM18 Speaker Cy Wakeman is a significant thought leader and expert blogger with groundbreaking ideas featured in the Wall Street Journal,,,, and Her book, Reality-Based Leadership published by Jossey-Bass is now available and is receiving rave reviews throughout the nation.

April 12, 2018


I had the opportunity to connect with Jennifer Currence in preparation for #SHRM18 about her session, The Year's Top 5 Priorities for a Department of One on Sunday, June 17 from 12:30 PM - 02:00 PM.

March 22, 2018



I had the chance to connect with Gary Beckstrand, Vice President of the O.C. Tanner Institute in preparation for the upcoming #SHRM18 in Chicago and we chatted about creating a culture of recognition.

What's step one for an HR Pro to foster a culture of recognition to inspire employees to perform great work? Where/when does this start?

March 20, 2018


I had a chance to catch-up with Sabrina Baker and hear a bit about her session for HR Departments of One,  Getting Out of the Weeds: How HR Departments of One Can Move from Fire Fighter to HR Igniter at the upcoming #SHRM18 conference.

March 3, 2018