SHRM Blogger Mary Williams is Regional Manager Business Operations and HR for Harbor Light Hospice. Harbor Light Hospice operates in 9 states under a philosophy of care that provides support and dignity to patients with life-limiting illness and their loved ones during end-of-life. Mary is responsible for HR functions for 4 locations in the state of Illinois and nearly 200 employees statewide. Mary is dedicated to developing and implementing well-organized processes and has extensive experience as and HR Department of One creating structure within an organization. She has a BA in Political Science and French with a minor in Philosophy from Eastern Illinois University. She holds her Senior Professional Human Resources certification from HRCI. Mary enjoys giving back to the HR community by serving on the board of her local SHRM chapter, DuPage SHRM, as Registration Director. This is Mary’s 2nd year as a member of the SHRM Blogger team. Connect with Mary on Linked In or on Twitter @conmkw.