Many employees are caught in a communications vortex as they struggle to keep up with their e-mail and monitor social media, according to a new report, The New New Inbox—How E-mail and Social Media Changed Our Lives.
The effect of all these channels of communication—Facebook, LinkedIn, Twitter, blogs, YouTube, Google and Yahoo groups, RSS feeds, Delicious bookmark—is a workforce that is “scattered and disoriented,” said Pierre Khawand, founder and CEO of People-OnTheGo, which conducted the survey.