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Recently, one of my business students asked me, “How many MBAs does it take to manage a factory of robots?” That was not the start of a joke—it was a serious inquiry about his future. It’s the kind of question more of us are asking these days as we hear the predictions, from various credible sources, about how technological advances will transform the workforce. Most workplaces in the near future will be staffed by a combination of smart robots, machines powered by artificial intelligence and people.

The degree of...

As an HR professional, you already know the importance of using the right keywords in a resume. Keywords can make or break job seekers’ attempts to gain an interview, as their resumes are fed into a company’s applicant tracking system or other resume scanning tools. The right keywords will get you noticed, while the absence of targeted keywords will often keep your resume from surfacing when you apply for a new job.

However, keywords are a powerful tool beyond just resume writing. They are just as important when:

• Writing your LinkedIn
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SHRM Connect is an online community where SHRM members can ask questions and get answers on a variety of HR topics. It’s a great place to network with other HR professionals and share solutions.  

The conversation topics range from “HR Department of One” to Employment Law, are always insightful, and deal with some of the most pressing issues that HR professionals face in the workplace today.

While some of the conversations take on a more serious tone, others will deliver a bit of comic relief -- and on Fridays, I’ll be highlighting a conversation or two in hopes...

Some workplace conversations are just hard to have.

Like telling two of three applicants for a promotion that they won’t be getting one. Or speaking frankly about how unproductive your company’s meetings are.

Andrea Lee, CEO of Thought Partners International and author of We Need to Talk: Your Guide to Challenging Business Conversations (Thought Partners International, 2015), said the first step to having such discussions is to acknowledge that they can be awkward and even painful. She approaches difficult conversations by first asking herself three questions:

• Where are we now?
• Where are
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