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Making Managers Great

What’s the difference between great companies and merely good companies, between people with stellar careers and those who struggle to meet minimum expectations, and between effective teams and lackluster teams? The answer, according to HR expert Paul Falcone, is the leadership edge. Building great teams and guiding them to success requires attentive and dynamic leaders.         

“Human resources starts with managers—front-line, in-the-trenches leaders who oversee the work of their teams day in and day out,” Falcone says.

In 75 Ways for Managers to Hire, Develop and Keep Great Employees (Amacom,...


What Employees Want in an Employer Wellness Program


Running a competitive business and having healthy employees are twin goals that most employers consider inseparable. And to support both, many employers have invested significant time, money and thoughtful resources into building a comprehensive health, wellness and fitness program.

Yet, despite the myriad of available tools, technology and programs that have attracted a number of employee participants, there is still a significant number of non-participants—nearly 60 percent—who remain outside of the program looking in. They are those who indicate they are likely to start participating, but for some reason do not....


#CarnivalofHR: Scary Tales from HR


It’s that time of year where we typically think of witches, candy and what we’re going to use to spike the Halloween punch.  This year, it seems to be more about the widespread scary clown sightings.  That said, I’m still a fan of watching scary movies- the cheesier, the better.

With that in mind, I decided to have a scary theme for this month’s Carnival of HR.  Anyone who works in Human Resources knows that it can be scary from time to time.  We’ve all had employees that went a little crazy, situations that seemed to fall apart no...


HR Intel: Crisis for Chipotle? HR to the Rescue!


About six weeks ago, we covered some of Chipotle’s HR trials and tribulations, including a class action lawsuit filed by 10,000 workers claiming wage theft and the NLRB attacking provisions of the Chipotle employee handbook. Turns out, that was only the tip of the HR iceberg.

I visited a Chipotle last week near the XpertHR US headquarters around 12:30 p.m. on a weekday and I saw something truly shocking: hardly anyone was there for lunch. You see, this particular Chipotle was regularly stuffed like a burrito during lunch time, requiring...


#Nextchat RECAP: Effective Practices to Stamp Out Workplace Harassment

On October 26, @shrmnextchat chatted with EEOC Commissioner Chai Feldblum (@chaifeldblum) and employment attorney Jonathan Segal (@jonathan_hr_law) about Effective Practices to Stamp Out Harassment.

In case you missed this important chat, you can read all the tweets here and below:



Retaliation is a big deal to the EEOC


On September 7, 2016 I wrote Guarding against retaliation is a much more active process now! Since then I have read some additional material that certainly indicates that retaliation is a very big deal to the EEOC. The EEOC has even prepared suggested steps that employers should take to insure they do not engage in any retaliation. Lest you are unclear “suggested” in the EEOC playbook means “must do or we will blast you.”

Suggested or “promising” practices

The EEOC published what it called “promising practices” that employers could...


3 Reasons You Should Hire a Veteran

Full disclosure: I've never served in any branch of the military, but I have spent the past decade in talent acquisition.  This has given me the great opportunity to interview and hire veterans.  It started when I began early in my recruiting career in staffing.  A friend returned from two tours in Afghanistan and was looking for work.  Although college educated, he didn't have experience outside of the military.  This motivated him to take on any opportunity temporary for the chance to quantify how his experience would transfer into the corporate world.  He also was willing to take any...

Inclusion: What are you building on? #SHRMDIV


Somewhere in their delightful book, Switch, Dan and Chip Heath write “What looks like resistance is often a lack of clarity.” I believe this to be true and especially true when it comes to D&I work. I would say that the lack of clear, concise, common language and logic is Mistake #1 that organizations make…and almost all of them make it.

In the past 10 years, inclusion has become an incredibly popular word, it is today one of the most popular words in the workplace, right up there with innovation and engagement. It is...


3 Ways To Improve Parental Leave To Attract Top Talent


Parental leave, always a concern among workers planning to have kids, has made headlines this year as companies and policymakers have weighed in on this important employee benefit.

As of this April, New York state and San Francisco passed new paid leave laws. Meanwhile, research and news articles have pointed out the U.S.'s position as an outlier when it comes to paid parental leave. The recent interest, along with the fact that many Millennials are having, or are thinking about having kids, means top...


Military Spouse Unemployment Reaches Epic Levels; Operation Hire Just One Is Prepared to Help

Contributed by America's Career Force 

Military spouse unemployment is triple the national average but according to non-profit, America’s Career Force, Inc., military spouse unemployment can be eliminated with remote careers. 

Researchers have studied the military spouse unemployment problem for years and numerous programs like Hiring Our Heroes and Joining Forces, have been developed to help military spouses find jobs and provide training.  These programs have provided military spouses with a national platform and have started the conversation about military spouse unemployment with companies across America.

Although great strides have been made...