What should HR be thinking about?

SHRM’s CEO, Hank Jackson, told a gathering of California HR professionals on Wednesday, July 25, that HR should be focused on its top five challenges:

*  Embracing globalization and a culture of constant change because we can’t predict the future;
*  Managing the brain drain expected with the retirement of the Baby Boom generation;
*  Solving the skills gap;
*  Addressing the education gap;
*  Keeping employees engaged.

Jackson was invited to California by the San Diego SHRM Chapter and the California State Council. With SeaWorld San Diego as the backdrop, Jackson was interviewed about opportunities and challenges in globalism by Garry Ridge, president and CEO of WD-40 Company.

Ridge is a familiar name to SHRM members. He spoke at the 2006 and 2009 SHRM Foundation Thought Leaders retreats and shared his perspective while attending the 2010 Thought Leaders Retreat.

The co-author of the book Helping People Win at Work: A Business Philosophy Called ‘Don’t Mark My Paper, Help Me Get an A,’ Ridge has been quoted about leadership. He also asked Jackson about leadership and the future.

“We need to better understand how our HR knowledge and people practices relate to performance,” Jackson said. “Being relevant in that conversation is fundamental to finding the true value of what the HR profession brings to an organization.”

Jackson noted that the five challenges he outlined are challenges for today. SHRM members will help drive the direction of the profession and solutions to what lies ahead, he predicted.

Garry Ridge (right), president and CEO of WD-40 Company, interviews SHRM President and CEO Hank Jackson during the "In Pursuit of Workplace Excellence" meet-and-greet hosted by CalSHRM and San Diego SHRM at SeaWorld in San Diego.